COnsulting scope of serviceS FOR spas

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SITE ANALYSIS PLANNING

  • Business Definition 
  • Target Market 

Feasibility Study & FINANCIAL MODELLING

  • Financial Forecasts
  • Pre-Opening Budget
  • Working Capital
  • Competitive Analysis
  • Recruitment and Personnel Requirements Compensation Packages and Incentive Programs

spa & wellness CONCEPT DEVELOPMENT

  • Philosophy, Concept and Identity Strategic Overview
  • Spatial Requirements
  • Spa Menu of Services
  • Signature spa treatment development, branded product development service and Product Pricing

spa technical service & design guidance

  • Design Briefs for Architects and Interior Designers
  • Guest flow considerations
  • Spatial Program Developments
  • Occupational, Health and Safety Considerations Review & Appraise all Spa Design and Drawings Facility Design through build in collaboration with selected Architect and General Contractor
  • Furniture & Fixture Recommendations
  • Spa & Fitness Equipment Recommendations
  • Spa and Guest Supply recommendations & Coordination of Materials and Finishes
  • Cabinetry Specifications, Reception and Retail Layout Reservations & Software Recommendations
  • Liaison with Designer and Technicians on Plumbing, Electrical and Lighting Specifications & Installation

SPA BUSINESS OPERATIONS

  • Service Standards and Operating Procedures
  • Organisational Charts
  • Job Descriptions and Job Duties
  • Operations and Employee Manuals
  • Guest Flow, Policies and Procedures
  • Recruitment, Hiring and Training assistance
  • Reporting, Inventory & Purchasing Systems
  • Product and Equipment Recommendation
  • Vendor Negotiations
  • Training and Set-up for products, treatments and operating systems
  • Design collateral for all back-of-house collateral - consultation forms, staff appraisal forms, checklists, etc.

MANAGEMENT SOLUTIONS

  • Full facility management
  • Design Support Programs specific to site On-going Spa Management
  • Human Resource Support
  • Retail Sales Strategies
  • Purchasing and Inventory Strategies Recruitment Support
  • On-going Training Solutions
  • Sales and Marketing Support
  • Public Relations Support
  • Secret Shopping Audits

PR AND MARKETING SUPPORT

  • Photography briefs
  • Marketing Plan assistance
  • Strategies to generate guest traffic
  • PR, Launch and Press Kit assistance
  • Design front-of-house collaterals, logos, gift bags, appointment cards, gift cards and vouchers, wrapping etc.