A seasoned professional in the Australian and New Zealand spa industry, Carla’s career background includes hands-on experience in consumer-facing spa therapist and spa managerial roles, responsible for driving business growth, product sales and training, guest care and relationship development. This combined experience provides Carla with a solid understanding of what is required to be successful in the Spa and Wellness Industry.
From an operational perspective, Carla has experience working in luxury spas across varied locations, offering a diverse range of treatments in spas of vastly different sizes and styles. Carla’s hands-on operational experience, with a Diploma in Beauty Therapy and business administration along with a strong work ethic and intuitive approach to delivering the ultimate in guest experiences, make her ideally suited to her role managing the recruitment, training, treatment and product development for all Spa Sessions’ clients.
Devoted, confident and intuitive, Carla is an exceptional communicator, well-versed in dealing with luxury brands. This combined with an organised approach, excellent customer service approach and a pragmatic ability to get things done, ensures she relates exceptionally well to guests, staff and senior management alike.
Capturing the very essence of the spa, beauty and wellness industry, Carla plays an integral role in the operation of Spa Sessions and the services we provide to a high-end client base who demand only the best.